Privacy Policy

1. Introduction

This Privacy Policy explains how the platform collects, uses, stores, and protects personal information when individuals:

  • Create an account on the platform
  • Use the platform as a Content Creator or Brand
  • Visit the platform website
  • Upload content or communicate through the platform
  • Contact the platform for support, inquiries, or disputes

This policy applies to all users of the platform.

By using the platform, users acknowledge that they have read and understood this Privacy Policy.

2. Updates to this Privacy Policy

The platform may update this Privacy Policy periodically due to:

  • Changes in platform functionality
  • New services or features
  • Technological updates
  • Legal or regulatory requirements

When updates occur, the revised Privacy Policy will be published on the platform.

Users are encouraged to review this policy regularly.

Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.

3. Categories of Personal Data Collected

The platform may collect different categories of personal data depending on how users interact with the platform.

Identification Information

First name, Last name, Date of birth, Gender.

Contact Information

Email address, Phone number.

Account Information

Profile photo, City, Country, Street address, Social media handles, Biography/Bio.

Authentication Information

Login credentials, third-party authentication data (e.g., Google login).

4. Data Collected from Content Creators

Creator Profile Information

Portfolio content (images or videos), Freelance document ID (if provided), Pricing (price per video), Average delivery time, Age, Categories of expertise, and Services offered.

Creator Platform Activity

Campaign applications submitted, Messages exchanged with brands through platform chat, Content uploaded for delivery (drafts and final high-res files), and Payment confirmation actions.

Creator Payment-Related Information

Since payments occur outside the platform, the platform does not process payments. However, creators may voluntarily share bank details or payment information through chat. The platform does not control or verify these details.

5. Data Collected from Brands

Brand Representative Information

Name of brand representative, Email address, and Phone number.

Brand Account Information

Brand name, Website URL, Brand Logo, Business description ('About'), and Category.

Platform Activity Data

Campaigns created (including instructions and requirements), Creator applications reviewed, Chat messages exchanged, and Reports submitted during disputes.

6. Content Uploaded to the Platform

The platform allows creators to upload portfolio assets and campaign deliverables. This content is processed for moderation, preview generation (watermarked/low-res), and secure storage until payment confirmation releases the high-resolution file to the brand.

8. Purposes of Data Processing

Account Creation and Access

To allow users to create and manage accounts, subscriptions, and balance points.

Platform Functionality

To operate core services like campaign creation, messaging, content delivery, and payment confirmation.

Platform Moderation

To review portfolio uploads, handle disputes, and enforce terms of service.

Customer Support

To respond to support requests, complaints, and user reports.

9. Legal Basis for Processing Data

Contractual Necessity

Processing is necessary to provide services under the Terms of Service.

Legitimate Interests

Processing supports platform security, fraud prevention, and customer support.

10. Data Sharing

The platform does not sell personal data. Data is shared between users when necessary for functionality (e.g., creator profiles visible to brands, chat messages).

12. Data Storage and Security

We take reasonable technical measures (secure servers, encryption) to protect data. However, users are encouraged to protect their own credentials as no service is 100% secure.

13. Data Retention

Data is retained as long as necessary to provide services, comply with laws, or resolve disputes. Inactive accounts may be deleted or anonymized.

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